Portuguese Complaints Book

WHERE CAN I ACCESS THE ONLINE COMPLAINTS BOOK?

You can access the online Complaints Book here. This is a different process than contacting Knee-Sliders.com Customer Services directly.

FAQs

When can I use the Complaints Book?

If you have a complaint regarding your experience on Knee-Sliders.com in Portugal, you can always contact us—we’re happy to help. Contacting us directly means you will be assisted by Knee-Sliders.com Customer Services.

If you feel your complaint was not adequately addressed, you will continue to be able to—but are not obliged to—use the online Complaints Book.

When will I hear back from Nike if I use the Complaints Book?

We will answer you within 15 working days from when you file your complaint through the Complaints Book.